Privacy Policy

Privacy Policy

Our company respects the privacy of users on the website it manages and operates (hereinafter: “the Website”).
The information presented below is intended to help the user understand our company’s privacy protection policy. The privacy policy, as detailed below, will clarify the sources from which we collect information about users on the website, the purposes for which we collect this information, the types of information collected, possible uses of the information, and how it is handled and stored.
The information that the user has provided or will provide to our company, whether orally or in writing, is based on their consent and free will, and not on any legal obligation to provide it, unless explicitly stated otherwise. This information may be stored in our company’s databases for the purposes described in this privacy policy. To achieve these purposes, our company may transfer your information to third parties as detailed in this policy.
This privacy policy is written in the masculine form for convenience only and refers equally to all genders.

1. Inquiries Regarding Information
   For questions concerning the information collected by our company and its use, you may contact the Privacy Officer via email.
2. Sources of Information Collection about the User
   2.1. Through the use of the website.
   2.2. Through information provided by the user to our company or received in connection with the services provided by the company.
3. Types of Information Collected by the Company
   The information we collect about the user may include:
   3.1. Identification and contact details: Full name, contact information (phone, mobile, email), address, and ID number (if required).
   3.2. Information about the service provided to the user: Order number, order date, service delivery date, and details of the receipt or delivery of a shipment or package.
   3.3. Non-personal information, as detailed in Section 9 of this policy.
4. Purposes of Information Collection and Its Use
   Our company collects information about users for the following purposes – all or some:
   4.1. To enable the user to perform actions on the website.
   4.2. For the provision of services supplied by our company or its representatives.
   4.3. For the maintenance and monitoring of user activity on the website.
   4.4. To improve the quality of services offered by us.
   4.5. To contact the user.
   4.6. For statistical data analysis and the transfer of processed, statistical, or other information to third parties, provided that such information does not allow for the personal identification of the user.
   4.7. To enforce the terms of use of the website.
5. “Cookies”
   We occasionally use “Cookies” technology on our website. These “Cookies” are stored on your computer by your browser. When you enter our website, this “Cookie” informs us whether you have visited our website before or if this is your first visit. The “Cookie” does not collect personal information about you and does not provide us with any means to contact you. The “Cookie” also does not extract any information from your computer. We may use “Cookies” to identify content on the site that most interests our customers so that we can provide additional information.
6. Transfer of Information to Third Parties
   6.1. Information may be transferred to third parties under the terms of the privacy policy.
   6.2. The transfer of information to third parties will be done proportionately and in accordance with the defined purposes, and will include only the information relevant to this purpose.
   6.3. Our company may transfer the information to third parties in the following cases:
   6.3.1. To third parties providing various services to our company, such as information security services, IT services, data storage, legal consultation, and other professional services.
   6.3.2. In cases where a court order is obtained requiring our company to provide the user’s details according to the provisions of the law.
   6.3.3. In cases of disputes or legal proceedings between the user and our company.
   6.3.4. In cases of ownership transfer, merger, or change of control in our company, including the transfer of assets or operations to third parties.
   6.3.5. When our company believes that providing the information is necessary to prevent damage or reduce harm to our company, the user, or a third party.
7. Information Security and Limitation of Liability
   7.1. Our company takes technical and physical measures to protect the privacy and security of information, in accordance with accepted standards. However, our company clarifies that the transmission of information over the internet cannot be completely secure, that our company does not guarantee that the website will operate without any interruption and/or that the website, our company’s databases, and data collected and provided to our company will be completely immune from unauthorized access and/or penetration, and that use of the website is conditional on the user’s acceptance that they provide the information at their own risk and that our company will not be liable for any damage and/or loss, direct or indirect, of any kind that may result from it, including due to privacy infringement. In case of concern about a security breach, please contact us as soon as possible.
   7.2. The website may contain links to other websites, which are not under our control. Our company is not responsible for any damage or loss resulting from the use of these websites.
   7.3. The user is obligated to comply with the terms and conditions of linked websites.
8. Data Retention Period
   Our company will retain the information for the time necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Information about Third Parties
   If the user provides our company with personal information about third parties, they must ensure that they have obtained the legally required consent according to law.
10. Non-Personal Information
    Non-personal information is any information that does not personally identify the user and is collected through various technologies. This information may be used to improve the services offered, for statistical analysis, and for diagnosing server issues.
11. Governing Law and Jurisdiction
    11.1. The privacy policy and use of the website shall be governed by the laws of the State of Israel.
    11.2. The exclusive jurisdiction for any dispute that may arise shall be in the courts of Tel Aviv – Jaffa.
12. General Provisions
    12.1. The statute of limitations for any claim the user may have against our company shall be one year from the date it arises.
    12.2. Any provision in this policy found to be unenforceable shall be deemed severed and shall not affect the validity of the remaining provisions.
    12.3. Our company reserves the right to update the privacy policy in accordance with changes in its operations or legal requirements.
    12.4. The user is not entitled to transfer their rights and obligations under this policy to another. Our company may transfer its rights and obligations as necessary.